TL;DR version: Due to recent changes in postal tariffs, my store has switched to a flat $6.50 shipping fee as of 4 February. Shipping for single items will increase by 50%, shipping for two items will stay identical, and shipping for 3-5 items will be reduced. Customers are kindly asked to batch their orders into no more than 5 items each.
Longer version: The entrepreneur’s life is an exciting one. Changes in the tax code, shifting regulations, economic cycles, and acts of Government introduce new challenges to overcome, and in the end, good old “creative destruction” sorts it all out. Here is a new one, and a post on what it means for you. Less fun than a pack of owlbears digging up your cabbage patch.
Today, as I was bringing a handful of zines to the post, I was surprised to find shipping rates had increased overnight by a whopping 50%. Ooops. Price increases are a fact of life, but I didn’t see this one coming. Here is what happened.
- In a price reorganisation scheme, the Post has eliminated several weight categories to “create a more transparent and customer-friendly structure, which conforms to the modernisation process of mailing services” (their words).
- This included the 50-100 g category, which just happens to be the one I have been using the most, since the materials I publish weigh between 88-95 g apiece. This is how I set up my enterprise – I consider one below-100 g product “one unit”. Everything has been carefully set up to fit into into this specification.
- What we have instead is a new scheme where we have one category for everything between 50 and 499 g (see Fig 1., below).
|Postal prices, January to February 2019|
In the “under 100 g” category, the price increase is a whopping 50%, so Worldwide shipping has just increased from $4.00 to $6.50 (European shipping is slightly lower, but the same principle applies). This change is bad news for most of my customers, who tend to be regulars buying single items (typically right after publication), and also tend to be located in North America and Australia (about 70% of my orders). Selling to them is my business model – and it is also something more: return customers are also a matter of professional pride. They tell me I should keep doing this – and I should aim high.
Now then. There is no doubt the change sucks, but if you bear with me, there is a way to reduce its impact.
You may note that there is now a single weight category between 50 and 499 g. This means it does not matter to the Post if the package is 100 g, 200 g, or 490 g. It is all $6.50 (or $5.4 in Europe). Compared to my old shipping formula ($4.00 for the first item, and $2.50 for each additional item), this is what the flat fee means:
- If you order a single item, you pay $6.50 ($2.50 over the old price).
- If you order two items, you pay $6.50 (NO CHANGE).
- If you order three to five items, you still pay $6.50 (and you save $2.50, $5.00 and $7.50, respectively).
- If you order six items, you still pay $6.50, but I would have to absorb the loss, since shipping jumps from $6.50 to $23.40! Instead, I will batch your order into multiple packages, since until I exceed 12 units, I am better off sending you two smaller envelopes at $13.00 than a single big one at $23.40. I hope the inconvenience will be a minor one.
This is kind of crazy, but it is the doing of the Postal Gods (I really should have been more diligent with those sacrifices).
What is the best solution for both you and me? Simple. Order two to five items on a single occasion. If you want to save some cash, wait until the next zine issue. Or… if you like the zine, buy a module to go with it. There will be a few in this coming year, and I hope they will be worth your consideration. I will remain a print-oriented publisher as long as it remains viable, but PDFs are an option, too. And in the US, Exalted Funeral is stocking my releases as well.
In the general sense, this is a hobby enterprise, and my intention with it is to take the high road of good, honest game materials, sold at an affordable and fair price. My strategy is to make things which are worth buying. As long as I can carry out this mission, I will feel good, and keep doing it.